1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking details once your order is shipped.

---

2. Shipping Time

Estimated delivery time: 7–15 business days
Delivery times may vary slightly due to local customs procedures, weather conditions, or other unforeseen delays.

---

3. Shipping Fees

• Free shipping on all orders over $60

• Orders under $60 will incur a flat shipping fee of $5.99

Shipping fees (if any) are displayed at checkout and are non-refundable once the order has shipped.

---

4. Tracking Your Order

Once your order is on its way, a tracking number will be provided via email. Tracking updates may take 1–3 business days to appear after dispatch.

---

5. Address Accuracy

Please ensure all shipping details are correct before placing your order. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

---

6. Customs & Duties

Depending on your location, your order may be subject to import taxes, customs duties, or other charges. These fees are the responsibility of the recipient and are not included in the purchase price.

---

7. Delayed or Lost Packages

If your package is significantly delayed or appears lost in transit, please reach out to us through our website’s contact form. We’ll do our best to help resolve the issue.